MY SCHOOL UAE
GENERAL TERMS AND CONDITIONS
These General Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and MySchoolUAE, a company duly incorporated in the United Arab Emirates ("MySchoolUAE", "we", "us", "our"), governing access to and use of the MySchoolUAE digital platform and related services (the "Platform").
By accessing, browsing, registering on or otherwise using the Platform, you acknowledge that you have read, understood and agreed to be bound by these Terms.
If you do not agree, you must immediately discontinue use of the Platform.
1. DEFINITIONS AND INTERPRETATION
For the purposes of these Terms:
- "Account" means a registered account created by a User to access certain features of the Platform.
- "Champion School" means a School that has entered into a commercial agreement with MySchoolUAE for enhanced marketing, visibility, analytics or lead services.
- "Content" means all information, data, text, graphics, images, software, communications and materials available on or through the Platform.
- "Parent User" means a parent or legal guardian using the Platform to search, enquire about or apply to a School.
- "School" means any educational institution listed on the Platform.
- "User Content" means any Content submitted, uploaded or transmitted by a User.
Headings are for convenience only and do not affect interpretation.
2. NATURE OF THE PLATFORM
2.1 MySchoolUAE operates a digital discovery and engagement platform that facilitates connections between families and Schools in the United Arab Emirates.
2.2 MySchoolUAE is not:
- An admissions authority;
- An education provider;
- An agent or representative of any School;
- A party to any admission or enrolment agreement.
2.3 All admission decisions, fee structures, contractual terms and educational services are solely determined and delivered by the relevant School.
2.4 Any agreement entered into between a Parent User and a School is independent from MySchoolUAE.
3. ELIGIBILITY AND AUTHORITY
3.1 Users must be at least 18 years of age.
3.2 If you access the Platform on behalf of a School or other organisation, you represent and warrant that you have authority to bind that entity to these Terms.
3.3 You agree that all information provided to MySchoolUAE is accurate and not misleading.
4. ACCOUNTS AND SECURITY
4.1 Certain features require registration of an Account.
4.2 Users are responsible for:
- Maintaining confidentiality of login credentials;
- All activity under their Account;
- Ensuring authorised access only.
4.3 MySchoolUAE reserves the right to suspend or terminate Accounts that:
- Contain inaccurate information;
- Breach these Terms;
- Pose a security or reputational risk.
5. PLATFORM SERVICES
5.1 Parent Users may:
- Search and filter Schools;
- Submit enquiries;
- Request visits or information;
- Initiate or submit applications where available.
5.2 Schools may:
- Create and manage School profiles;
- Receive enquiries and application data;
- Access analytical insights (where applicable);
- Engage in marketing services under separate agreements.
5.3 MySchoolUAE may modify, suspend or discontinue features at its discretion.
6. DATA SHARING AND CONSENT
6.1 By submitting an enquiry or application, Parent Users authorise MySchoolUAE to transmit their information to the selected School(s).
6.2 Once transmitted, the School becomes independently responsible for processing such data.
6.3 MySchoolUAE is not liable for a School's handling, storage or use of personal data beyond transmission.
6.4 Personal data is processed in accordance with applicable UAE data protection laws and our Privacy Policy.
7. FEES AND COMMERCIAL TERMS
7.1 The Platform is generally free for Parent Users.
7.2 Schools may independently charge application or enrolment fees. MySchoolUAE is not responsible for payment processing unless expressly stated.
7.3 Champion Schools are subject to separate written agreements governing fees, renewals, services and lead arrangements.
7.4 Unless otherwise agreed in writing, fees payable to MySchoolUAE are non-refundable.
8. ACCEPTABLE USE AND RESTRICTIONS
8.1 Users shall not:
- Use the Platform for unlawful purposes;
- Upload harmful or malicious software;
- Interfere with Platform functionality;
- Misrepresent identity;
- Infringe intellectual property rights;
- Circumvent agreed commercial arrangements.
8.2 Schools shall not misuse Parent data obtained via the Platform.
8.3 MySchoolUAE may restrict or terminate access for breach without prior notice.
9. USER CONTENT
9.1 Users are solely responsible for User Content submitted.
9.2 By submitting User Content, you grant MySchoolUAE a non-exclusive, worldwide, royalty-free licence to use, reproduce and display such Content for operational and promotional purposes.
9.3 MySchoolUAE may remove Content that violates these Terms or applicable law.
10. INTELLECTUAL PROPERTY
10.1 All rights in the Platform, including software, design, databases, trademarks and branding, are owned by or licensed to MySchoolUAE.
10.2 No User may reproduce, scrape, copy, distribute or commercially exploit any part of the Platform without prior written consent.
11. DISCLAIMER OF WARRANTIES
11.1 The Platform is provided on an "as is" and "as available" basis.
11.2 MySchoolUAE makes no warranties regarding:
- Admission outcomes;
- Accuracy of School-provided information;
- Uninterrupted availability;
- Fitness for a particular purpose.
11.3 Users assume full responsibility for interactions with Schools.
12. LIMITATION OF LIABILITY
12.1 To the fullest extent permitted by UAE law, MySchoolUAE shall not be liable for:
- Indirect or consequential loss;
- Loss of revenue, business or opportunity;
- Admission outcomes;
- Errors or omissions in School information;
- Actions or omissions of Schools.
12.2 Where liability cannot be excluded, it shall be limited to the total fees paid by the User to MySchoolUAE in the preceding 12 months.
13. INDEMNITY
Users agree to indemnify and hold harmless MySchoolUAE against claims, damages, liabilities and expenses arising from:
- Breach of these Terms;
- Misuse of the Platform;
- Infringement of third-party rights;
- Disputes between Users and Schools.
14. FORCE MAJEURE
MySchoolUAE shall not be liable for delay or failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, government action, internet outages, cyberattacks or force majeure events.
15. INDEPENDENT RELATIONSHIP
Nothing in these Terms creates a partnership, agency or joint venture between MySchoolUAE and any User or School.
16. ASSIGNMENT
MySchoolUAE may assign or transfer its rights and obligations under these Terms. Users may not assign rights without prior written consent.
17. SEVERABILITY
If any provision is found invalid or unenforceable, remaining provisions remain in full force.
18. SURVIVAL
Clauses relating to liability, indemnity, intellectual property and governing law survive termination.
19. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of the United Arab Emirates.
Disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.
20. CONTACT
For legal or contractual enquiries: info@myschooluae.com